If you see this message, please note: your data is not lost. We keep a record of information entered into the app. If you are missing information, contact us with details and we will retrieve it.
The notice “something has changed” means that some of your information could not be loaded or saved. This issue usually is the result of someone making changes to a project that prevent you from editing or viewing a project or a site. Events that might cause this include:
- A project manager removed or deleted a site you edited.
- A project manager removed you from a project or assigned you a read-only role.
- Someone changed the soil pit depths of a site or project.
- Someone changed or deleted data that was displayed on the screen you are viewing
When this issue happens, you may see projects, sites, or observations disappear from your device. Information you entered on your device may not have been shared with others. Contact us if you are missing information and we will retrieve it.
Ways to prevent project conflicts
To prevent project conflicts from happening, a project manager shouldn’t make changes to projects or their sites once the contributors have begun to work at the sites. Specifically:
- Don’t remove users from projects or change users to a read-only role.
- Don’t transfer sites between projects.
- Don’t delete sites or projects.
- Don’t edit soil pit depth requirements.
